5 (29 reviews)
Vacation
Bristol VA
5
Overall Comment
Great
Response from Holiday Surf and Racquet Club
Thank you for the great review! Come back and see us soon!
Submitted on Jun 10, 2023
Relaxing
sontag ms
5
Overall Comment
I LOVED THE STAY AND THE ROOM!
Response from Holiday Surf and Racquet Club
Thank you for taking the time to review our property. We are glad that you enjoyed your stay and unit. Come back and see us again soon!
Submitted on May 17, 2023
Great location
Tomball TX
5
Overall Comment
Our first time at property. Great location,we liked the property. But our condo #520 was very outdated. Mold on ceilings,buckled tile in bathroom. Wood doors warped,patio furniture rusted and about fell out of chair. We will return,but not in #520.we were offered to move,but would have to move twice-not convenient
Response from Holiday Surf and Racquet Club
AnaMaria,
Thank you for being our guest. We would like to apologize for the issues you experienced during your stay. We have been able to address the issue of mold on the ceiling. We will also take a look into the other concerns mentioned as well. It is a top priority for HSRC to ensure our guest have the best quality stay possible. You were an amazing guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team.
Submitted on Jul 31, 2022
GREAT PLACE TO STAY
Crystal Springs MS
5
Overall Comment
We loved the Holiday Surf & Racquet Club & the staff. We will come back, but will stay in a different unit. The beds need updating in this condo, and their is not enough seating on the balcony. My main concern is the mold on the ceiling and the air conditioner vents. I had to give 5 stars for the property being clean because it was very clean other than the mold on the ceiling and vents.
Response from Holiday Surf and Racquet Club
Tammy,
Thank you so much for leaving us a review your feedback is very valuable to us. Our guest comfort is a top priority. We have forwarded these concerns to management so they can be addressed. You are a valued guest and we hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 14, 2021
THE BEST place to stay at destin
Mesquite TX
5
Overall Comment
Stayed at holiday twice now .great experience both times both condos were perfect. I highly recommend. Not one complaint. Very well managed resort
Response from Holiday Surf and Racquet Club
Scott,
Thank you for once again choosing Holiday Surf & Racquet Club. We are pleased to hear you had another great guest experience.We enjoy having you as our guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 16, 2021
Nice condo, could use some updating
Spring Hill TN
5
Overall Comment
This was a nice condo but could use some updating in a few areas. The mattresses in both bedrooms seriously need replacing, very uncomfortable. Cookware in the kitchen could use updating as well. Otherwise the condo was clean, very nice, TVs, Wi-Fi we’re great. We enjoyed our stay here.
Response from Holiday Surf and Racquet Club
Christy,
Thank you for taking the time to leave us a review. Your feedback is very valuable to us as it helps us target the areas that we can make improvements. We will be sure to look into your suggestions to see how we can improve the quality of guest's stays in this unit. You are a valued guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on May 15, 2021
needs some TLC
Lebanon, Ohio OH
5
Overall Comment
I liked the location of the condo in the complex. There are some nice amenities. However, this condo needs some TLC: no toilet paper holder in the master, range drawer broken and would not close correctly, second bath desperately needs a new shower head, the bed on the left as you walk into the second bedroom needs replacing - it is EXTREMLY noisy you cant roll over without everyone in the condo hearing it, the outlet on the wall in the dining room where the fan is sparked when I tried to plug in my computer, there are no metal cooking utensils in the kitchen, cabinet space is extremely limited, we had maintenance there for the dishwasher and the fridge within the first few days we were thee, not full compliment of silverware; the plates don't fit into the dishwasher...I could go on, but this should be enough to get some upgrading done...
Response from Holiday Surf and Racquet Club
Terry,
Thank you for staying with us at Holiday Surf & Racquet Club. Your four feedback is very valuable to us. We do apologize for the issues during your stay. We are currently working on corrected your concerns. You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 6, 2021
Haynes. Party of 5
Fort Smith AR
5
Overall Comment
Overall satisfaction. The sheetrock could use some work in several places. The umbrella reservation is the worst. I shouldn't have to wake up at the crack of dawn to reserve a good spot. First come first serve would be the best. After all, I am on vacation. I should be able to sleep in. Other than that, I love HSRC!
Response from Holiday Surf and Racquet Club
Brandon,
Thank you for staying with us at Holiday Surf & Racquet Club. We enjoyed having you as our guest and we appreciate your feedback. We will be sure to communicate your suggestion with the beach service crew and we are taking a look at the sheetrock so we can ensure the best quality stay for our guest. You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 9, 2020
We had a great time
BUFORD GA
5
Overall Comment
This is our third time staying at the Holiday Surf and Racquet club and we are always happy with the property. The location is amazing and we like having chair service. The condo was nice but the master bed wasn't super comfortable.
Response from Holiday Surf and Racquet Club
Jennifer,
Thank you for staying with us again. We are pleased to hear that you had a great time and we do appreciate your feedback. We are always want to know what can improve our guest's stays and we will be sure to look into any changes that can be made. We always enjoy having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 14, 2020
Perfect View
Kingsport TN
5
Overall Comment
Our family had a great time! I will for sure be staying at the Holiday Surf and Racquet Club in the future. That being said I'm not sure that I would stay in 520 again. There were a few things with 520 that I didn't like at all. First thing was with all the hype about being clean this condo could have been much cleaner. The floor was so dirty that my niece walked across the condo and her feet were black...GROSS. The kitchen cabinet knobs had sticky food on some of them and I found dust and hair on the side table in the living room area. All of the beds in the condo need to be replaced as we woke up every morning in a lot of pain due to the mattress in the master being horrible. The bed felt like it was going to fall apart. The same with the twin beds in the guest room. The appliances need an update big time. One of the eyes on the stove didn't work. The refrigerator had rust and dried food or something all over the side. So while I LOVED the resort I probably would not book this specific unit again. Although I would not say that I was entirely unhappy. It was quiet and everyone was so nice.
Response from Holiday Surf and Racquet Club
David,
Thank you for your feedback and we are happy you had a great time while you visited us. We will be sure to address the cleaning issues with our housekeeping team as will look into the other issues mentioned. We want to ensure that all guests have the best quality stay possible.You are a valued guest and we hope to have the chance to host you again soon.
Holiday Surf & Guest Services Team
Submitted on Jun 27, 2020
Holiday Surf and Racket club the best experience!!
Riverwoods IL
5
Overall Comment
First time in Destin Florida it was a one off the most nicest places we ever been our rental was very clean with a beautiful view of the ocean I can wish I can leave there forever!!!We can’t wait to come back !!!
Response from Holiday Surf and Racquet Club
You just have to experience the Destin Beaches one time to be hooked. Hurry Back. October is Fabulous.
Submitted on Apr 19, 2019
Family Vacation
Lucedale MS
5
Overall Comment
We had a wonderful time here! Would love to go back one day!
Submitted on Jul 6, 2018
Destin Vacaton
Jeffersonville IN
5
Overall Comment
The location fit 6 people easily and the location was perfect. Great view of the beach, close to the pool and tennis courts. We arrived early and the staff was not the most friendly/helpful. We were not allowed to check in until after 4:30 even though it says 4PM. Our dishwasher and balcony door were both broken in the unit (useable, but not easy to use).
Submitted on Jul 4, 2018
Just what we were looking for!
Merritt Island Fl
5
Overall Comment
The condo was not quite what we expected after viewing on line. However, it was still nice and met our needs. Would stay again if ever in the area.
Submitted on Jun 13, 2018
Destin Vacation
Lawrenceburg IN
5
Overall Comment
The property was very nice and was a good value for the location. Great view from balcony.
Response from Holiday Surf and Racquet Club
Robert,
we are very pleased that you enjoyed your trip and the condo! The staff take pride in trying to make every guest feel welcome and we hope to see you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 30, 2017