5 (10 reviews)
Very nice
Symsonia KY
5
Overall Comment
Kitchen is well stocked Keurig, instant pot, Bundt pan and most anything you’d need to cook. Nicely decorated. I’ve stayed on every floor for the last 13 years. Beautiful view. Suggestions would be to upgrade baths to a walk in shower, need to have a recliner in living room Most all men need one! Loved the rockers on balcony. Owner is very thoughtful with a $10 gift card to Target, bag of toiletries for each bath Love the laminate floors. So much easier to walk on than tile Outside closet full of beach accessories along with books and games inside Washer and dryer would be nice to have and a deadbolt on door. The staff are second to none. Alex came more than once to help with TV connection
Response from Holiday Surf and Racquet Club
Jayne,
Thank you for your detailed feedback! We're thrilled to hear that you found our kitchen well-stocked with all the essentials for cooking and that you appreciated the Keurig, instant pot, and other amenities provided. We're also glad to know that you enjoyed the beautiful view from your balcony and found the condo nicely decorated. Your suggestions regarding upgrading the baths to walk-in showers and adding a recliner in the living room are valuable, and we'll definitely take them into consideration for future improvements. We're delighted that you loved the rockers on the balcony and appreciated the thoughtful touches from the owner, including the gift card to Target and toiletries for each bath. It's great to hear that you found the laminate floors easier to walk on than tile and enjoyed the convenience of having beach accessories, books, and games available. We'll certainly consider adding a washer and dryer and a deadbolt on the door to enhance the guest experience. We're thrilled that our staff, especially Alex, provided exceptional service during your stay. Thank you for choosing to stay with us for the past 13 years, and we hope to welcome you back for many more memorable visits in the future! If there's anything else we can do to improve your experience, please don't hesitate to let us know.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 19, 2024
Amazing view and safe environment
Wappingers Falls NY
5
Overall Comment
Our stay at Holiday Surf and Racket Club was very pleasant, the view of the ocean is amazing, the staff at the front desk is very cordial and helpful and my interaction with one of the maintenance workers was very pleasant as he was kind beyond words , God bless him , something no very common this days . I visited with my adult daughter and sister and felt very safe at this resort, no noise issues or obnoxious people and it’s a good environment for families. The apartment we stayed in was nice and the beds were clean and comfortable, my only negative comment is regarding the the overall cleanliness since the kitchen cabinets inside and out weren’t clean , the master bathroom tub and tiles looked like they really haven’t been scrubbed in a long time , also the floors throughout the apartment needed a good vacuum and mop, the closet in master bedroom had wall debris . In all was a good experience and I would stay at this resort again.I’m also very grateful that we were allowed to check out a little bit later since we had a late afternoon flight back home , again really appreciate it.
Response from Holiday Surf and Racquet Club
Regina,
Thank you for taking the time to share your feedback about your recent stay at the Holiday Surf and Racquet Club. We're delighted to hear that you had a generally pleasant experience and that you enjoyed the fantastic ocean view, the courteous staff, and the safe and family-friendly environment. We truly appreciate your kind words about our maintenance worker; we will make sure to pass along your praise to him.
We're sorry to hear about the cleanliness issues you encountered in your apartment. Your comments regarding the kitchen cabinets, master bathroom, floors, and closet have been duly noted, and we apologize for any inconvenience this may have caused during your stay. We have passed this feedback to our housekeeping team to ensure such oversights are addressed promptly to maintain our high standards.
We're pleased that we could accommodate your late checkout request, as we understand the convenience it can offer when you have a late afternoon flight. Your comfort and satisfaction are important to us, and we are grateful for your understanding.
We look forward to welcoming you back to the Holiday Surf and Racket Club in the future. Your feedback is invaluable to us as we continue to improve our services and provide a great experience for our guests. If you have any further suggestions or concerns, please don't hesitate to reach out.
Thank you for choosing us for your vacation, and we hope to have the opportunity to host you again soon.
Submitted on Sep 29, 2023
Annual Destin Family Vacation @ Holiday Surf & Racquet Ckub
5
Overall Comment
Unit was nice! We love Holiday Surf and Racquet Club we have gone there for the last 7 years
Love the walk out to the beach & the chair service!
Response from Holiday Surf and Racquet Club
Donna,
Thank you for allowing us to welcoming you back again. We always enjoy having you as our guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 5, 2023
Comfortable and clean
Hover AL
5
Overall Comment
Unit 611 was absolutely perfect for our family of 4. We were not on top of each other and everyone had space. The unit itself was very clean and well stocked with the essentials. The owners really did everything possible to create a welcoming environment and they knocked it out of the park. The front desk staff was also very friendly! We would totally come and stay again.
Response from Holiday Surf and Racquet Club
Anna,
We thank you for staying with us at Holiday Surf & Racquet Club. Thank you for letting us know that you enjoyed unit 611. You were an amazing guest and we look forward to welcoming you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 7, 2023
#611-excellent host and condo
5
Overall Comment
The condo was very nice and clean. The owner left a thoughtful little goodie bag for us as well. We used to own a unit just down the road and really enjoyed our stay at unit 611. Would come back.
Response from Holiday Surf and Racquet Club
Matthew,
Thank you for letting us know that you enjoyed your stay in unit 611. We enjoyed having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 11, 2023
Condo 611
Fort Worth TX
5
Overall Comment
The condo is both beautiful and comfortable. The property overall is very clean and well maintained, making for a pleasurable stay.
Response from Holiday Surf and Racquet Club
Amelika,
We are happy that you enjoyed your stay. It was a pleasure hosting you and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 26, 2022
I would totally recommend this place this place!! We loved Rachel
Flower Mound TX
5
Overall Comment
This vacation was great I loved the view my grandsons had a blast the black out shades in the bedroom were a great bonus it tricked the boys into sleeping in which was a bonus for this grandma lol.
Response from Holiday Surf and Racquet Club
Glenna,
Thank you for being our guest. We are so very pleased to hear that you had a great vacation! We enjoyed having you as our guest and we will also make sure Rachel receives your compliment.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 21, 2022
A+++
SUNNYVALE TX
5
Overall Comment
Unit 611 was one of the best HSRC condos we've stayed in. The owner left a hand written note along with a small Target gift card to use if we needed anything for the condo. They also left a toiletry bag in each bathroom with a toothbrush, razor and a few other items. The condo was decorated beautifully and had everything we needed. HSRC is a great location and we will definitely book 611 again!
Response from Holiday Surf and Racquet Club
Kim,
We are so excited to hear how you enjoyed unit 611. We loved having you as our guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 18, 2022
Amazing view and very comfotable
pflugerville tx
5
Overall Comment
Very comfortable
Response from Holiday Surf and Racquet Club
Abel,
Thank you for being our guest. We are happy that you enjoyed your stay and we hope to welcome you back soon.
Holiday Surf& Racquet Club Guest Services Team
Submitted on Jul 14, 2022
A wonderful stay
5
Overall Comment
Great
Response from Holiday Surf and Racquet Club
Cynthia,
Thank you for letting us know that you had a wonderful stay. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 16, 2022