5 (41 reviews)
unit 701
Calhoun KY
5
Overall Comment
Three suggestions: the icemaker didn't work
chest of drawers in the sm br
carpet needs deep cleaning or rpl
Response from Holiday Surf and Racquet Club
Ron,
Thank you for sharing your feedback with us following your recent stay. We appreciate your insights and apologize for any inconveniences you experienced. Your comments are invaluable to us as we continuously strive to enhance our guests' experiences.
We have taken note of your concerns and would like to express our apologies for any inconvenience caused. Regarding the icemaker issue, we will promptly address the matter to ensure it is in proper working order for future guests. Additionally, your feedback about the chest of drawers in the smaller bedroom is duly noted, and we will evaluate the feasibility of adding or improving storage options.
Concerning the carpet, we apologize for any cleanliness concerns. Our housekeeping team will review and address the carpet situation, either through a deep cleaning or replacement, as necessary.
We genuinely appreciate your constructive feedback, as it helps us identify areas for improvement. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.
If you have any further details or specific preferences you would like to share, please feel free to reach out to our Guest Services Team directly.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 2, 2024
Thankful to have a beautiful ocean view each day
Lilburn GA
5
Overall Comment
Overall perfect with location, view, cleanliness etc.
Response from Holiday Surf and Racquet Club
Thank you so much for reviewing our property. Come back and see us again soon!
Submitted on May 6, 2023
Girls Trip 2023
Kansas City Mo
5
Overall Comment
We enjoyed our stay at this property. This particular unit was kind of dated and needed new carpet, but it met our needs.
Response from Holiday Surf and Racquet Club
Thank you for taking the time to review our property. We have informed the owner of your recommendation to replace the carpet. We look forward to your return!
Submitted on Apr 27, 2023
Amazing
houston TX
5
Overall Comment
It was amazing I felt like I was home had so much fun everything was so clean.
Response from Holiday Surf and Racquet Club
Somayza,
Thank you for letting us know that you had an amazing stay with us. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 8, 2022
Average
Hoschton GA
5
Overall Comment
Holiday Surf has wonderful facilities. The unit itself was disappointing. Had to go buy a cable to try to get TV in master to work; still didn't (could only get one channel). Also no batteries in some of the remotes, no cable, very high pressure in the showers, broken ironing board.
Response from Holiday Surf and Racquet Club
Leslie,
Thank you for being our guest. We appreciate you taking the time to leave us a review and to give us your feedback. We would like to apologize for the issues that you experienced during your stay. We would like to make sure all guests are aware to contact the front desk with any concerns during their stay. We have maintenance on site and we can resolve any issue that comes up. We also have extra inventory onsite for any items that may need to be replaced. We are always striving to make to ensure the best guest experience possible for everyone. You are a valued guest and we hope to have the chance to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 16, 2022
W C SMITH SPRING BREAK 2022
MADISON MS
5
Overall Comment
A TOTAL 0F 4 1/2 STARS
FRONT DESK 5 STARS
NOT ENOUGH POTS AND PANS IN THE CONDO. IT NEEDS TO BE RESTOCKED.
Response from Holiday Surf and Racquet Club
William,
Thank you so much for your review. We are pleased to hear that the front desk staff gets 5 stars from you. Customer service and hospitality are top priorities for us. We will make sure to get more pots and pans in this unit. We enjoyed having you as our guest and we hope to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 5, 2022
Weekend Getaway
Dunlap TN
5
Overall Comment
My overall experience was good. They view was great but the unit itself could use some serious updating.
Response from Holiday Surf and Racquet Club
Robbie,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to for leaving us a review. Your feedback helps us to create an even better guest experience. You are a valued guest and we will be taking a look to see how we can better improve the quality of stay in this unit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Nov 9, 2021
Perfect vacation
Madison MS
5
Overall Comment
2nd time to stay and will do it again and again every year!
Response from Holiday Surf and Racquet Club
Tommy,
Thank you for once again choosing Holiday Surf & Racquet Club. We enjoy having you as our guest and we look forward to welcoming you back again and again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 9, 2021
As Promised - Clean and Comfortable
Mobile AL
5
Overall Comment
The room was very nice and my stay was relaxing. An excellent view of the beach. The balcony had 4 chairs and a table - it might be a tad crowded if you had 4 adults on there at one time. I would have liked a chaise lounge for relaxing/napping but I'm sure space was an issue.
Response from Holiday Surf and Racquet Club
Lauren,
Thank you so much for your feedback. We are so happy that your stay was nice and relaxing for you. We will make sure we take a look at the balcony furniture configuration so we can ensure all of guests can be comfortable. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 12, 2021
Great property - only basic units with no extras
Ashwaubenon WI
5
Overall Comment
Expect just the basics in these units. Our units had not coffee or basic needs covered. Beds were not very comfortable and linens were clean but not nice. Pillows were thin and not comfortable. Unit is old with broken drawers. Clean but expect no extras.
If you like to cook you will not like the provided kitchen basics. Stove burns uneven. Peeler, knives and cookware worn and frustrating to work with.
Property facilities were kept up nicely. Staff was nice. Gym was big enough but needs some equipment updates and missing pieces to the cross cable system. Gym opens late.
Liked location of facilities that were far enough away from the crowds but close drive for grocery and other basics you need.
Response from Holiday Surf and Racquet Club
Christine,
Thank you for staying with us at Holiday Surf & Racquet Club. Thank you for taking the time to leave us a review. Your feedback helps us find areas that we can improve. We will be sure to look into these concerns to see how we can best address them. We enjoyed having you as our guest and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 7, 2021
Fun with friends
Pelham AL
5
Overall Comment
We enjoyed the facility and had no problems.Great stay.
Response from Holiday Surf and Racquet Club
Nancy,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you had a great stay and we look forward to welcoming you back soon.
Holuday Surf & Racquet Club Guest Services
Submitted on May 18, 2021
Best stay!
Bartlesville OK
5
Overall Comment
This was our second time stay at HSR. The condo did not disappoint. Everything about this place is great. We had no issues during our stay. The beach was great. The condo was great. Will 100% be back in the future!
Response from Holiday Surf and Racquet Club
Amanda,
Thank you for choosing Holiday Surf & Racquet Club once again. We are pleased to hear that you enjoyed your stay and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 11, 2021
Fantastic views
Arkansas City KS
5
Overall Comment
The condo was very comfortable with an awsome balcony view. The furnishing could be updated but sufficient. Would be nice to have closer smoking area as well.
Response from Holiday Surf and Racquet Club
Bradford,
Thank you for choosing Holiday Surf & Racquet Club. We really appreciate your feedback. Your feedback helps us to create the best guest experience possible. . We try to have the designated smoking areas in the most convenient areas so all guests are comfortable. We will continue to look into both of your suggestions to see how we make an even better guest stay. You are a valued guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 24, 2021
Awesome October Getaway
5
Overall Comment
Loved it , already booked another trip
Response from Holiday Surf and Racquet Club
Sherry,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you had an awesome stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 28, 2020
Quick get away
N/A CO
5
Overall Comment
Everything was as expected except the size of the kitchen. It looked bigger in the pictures. Otherwise everything was fine
Response from Holiday Surf and Racquet Club
Hi April,
Thank you for choosing Holiday Surf & Racquet Club and we appreciate your feedback. We do hope you enjoyed your stay and we hope to have the chance to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 20, 2020
July 4th weekend stay
Nashville TN
5
Overall Comment
Unit 701 was very clean when we arrived and offers a wonderful view of the beach. The king bed was firm but comfortable. The unit offers decent amenities and furniture but needs some updating, especially the tan carpet which has some wear/stains. The lobby, pool, tennis courts and outside areas are all well maintained and very clean. Overall we enjoyed our stay here and recommend Holiday Surf & Racquet.
Response from Holiday Surf and Racquet Club
Chris,
We are happy to hear that you enjoyed your stay with us at Holiday Surf & Racquet. We appreciate our feedback and we will be sure to look into any changes that can be made. Thank you again for choosing Holiday Surf & Racquet Club and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 8, 2020
Review.
White Bear Lake MN
5
Overall Comment
Excellent.
Response from Holiday Surf and Racquet Club
Ted,
Thank you for staying with us at Holiday Surf & Racquet Club. We are so pleased that you had an excellent experience with us and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 3, 2020
4th of July at the beach
Clarksville TN
5
Overall Comment
We love Holiday Surf & Racquet Club. This was our 3rd time staying and I think we found our favorite room. 701 was spacious and clean. The view was amazing.
My only recommendation would be to have the owners install a pull down sprayer in the shower to help with bathing children, especially getting sand out of their hair.
Also it would have been nice if the front desk would have informed us that on the 4th you dont have to go anywhere except your balcony to see plenty of fireworks.
The location of the condo is perfect. There are so many close option to eat and shop. We recommend Mello Mushroom, Jim and Nick's, and Fudpuckers. Riding the go carts at The Track is a must as well.
Can't wait to schedule our next trip!!!
Submitted on Aug 4, 2019
Beautiful
Lyons Georgia
5
Overall Comment
Beautiful view, spacious area, everything we needed was there. We had a great vacation.
Submitted on Aug 3, 2019
Perfect View
Choctaw Ok
5
Overall Comment
We have be going to Holiday Surf for years now and it’s our favorite place. This was our first time in this unit and it was great! Has everything you need! We LOVE that beach service is included! Makes it so easy to just go down to the water anytime you want!
Submitted on Jul 1, 2019
Wonderful Week!!
Oak Ridge NC
5
Overall Comment
We had a wonderful time this past week! It was relaxing and the view was beautiful!! We will definitely be back!
Response from Holiday Surf and Racquet Club
Thank you for taking the time to share your great experience. Please join us again soon.
Submitted on Apr 29, 2019
Great Stay!
Knoxville TN
5
Overall Comment
We had an excellent stay! Our only complaint the whole trip was the 5 minutes of hot water. I'm not sure if that was an isolated issue but would be the only thing I would suggest improving. We will be back!
Submitted on Jul 29, 2018
Great Location / Beautiful View
Katy TX
5
Overall Comment
The location was ideal, close to restaurants & grocery stores and Condo #701 was right on the beach , a bit of a walk but worth the view. A few complaints about the condo itself, the twin beds in the second bedroom need to be replaced, they were awful. I would suggest replacing the hot water heater, there were 3 of us, by the third person there was no hot water. The property needs to have more luggage racks, there only 4 and the amount of people checking in, we had to wait 30 minutes. Other than that, it was awesome !!
Response from Holiday Surf and Racquet Club
Hi Deborah.
Your comments were taken to heart even though it took a bit of time to get back to you. The owner has replaced the bedding in the guest room with luxury foam mattresses. Also we have purchased additional luggage carts to keep up with the demand. We look forward to your next visit. Thank you for making HSRC part of your vacation.
Submitted on Jun 1, 2018
Great vacation
FUQUAY VARINA NC
5
Overall Comment
We had a wonderful time. Perfect weather, perfect Condo, great service
Response from Holiday Surf and Racquet Club
Karen,
We are so happy to hear that you had a wonderful stay. You are a valued guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 15, 2018
Fall Break
5
Overall Comment
We absolutely love coming to the beach in the fall when kids are on fall break. Not as hot on mother either with heart condition. I wish there was an easier way to get the trash down due to the shape of the building, but not taking away form any of the stars.
Submitted on Oct 12, 2017
Destin family-friend trip.
SPRING TX
5
Overall Comment
We all had a great time. The condo was great and had everything we needed. The view was absolutely gorgeous. This was our fist vacation with two families sharing a condo and it went great.
Submitted on Jun 20, 2017
unit 701
5
Overall Comment
A few days off after the Christmas holiday.
Response from Holiday Surf and Racquet Club
Thank you for your review!
Submitted on Jan 17, 2017