5 (34 reviews)
Views are excellent
NEENAH WI
5
Overall Comment
We enjoyed our stay at 706. The unit was perfect for the 2 of us on our 25 year anniversary. The balcony was great. The rockers were fantastic. Loved sitting and listening to the waves. Unfortunately, I wasn’t feeling well that week, but we still enjoyed the time. WiFi we were given at checkin was wrong. TV was not working, so someone came up and had to switch TV to match the box. That seemed like something that should have been already taken care of prior to us arriving. The situation was resolved quickly. The front desk staff had replied to a couple texts, but then the communication stopped. We would return!
Response from Holiday Surf and Racquet Club
Tamara,
Thank you for choosing to celebrate your 25th anniversary with us at Unit 706, and for taking the time to share your feedback. We're delighted to hear that the unit was perfect for the two of you and that you enjoyed the balcony, especially the fantastic rockers overlooking the waves. We're glad that despite not feeling well, you were still able to appreciate the time spent together.
However, we apologize for the inconvenience you experienced with the WiFi and TV during your stay. It's unfortunate that these issues occurred, and we understand the frustration they may have caused. Rest assured, we will review our procedures to ensure that similar situations are handled more effectively in the future.
We're glad to hear that the situation was resolved quickly, but we apologize for any lapses in communication from our end. Providing prompt and attentive service is important to us, and we regret any instances where we fell short of your expectations.
We appreciate your understanding and hope that you will consider returning to Holiday Surf & Racquet Club for another memorable stay. If there's anything else we can do to assist you in the future, please don't hesitate to reach out.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 30, 2024
Amazing
HUTTO TX
5
Overall Comment
It was amazing. Love it here. We have stayed at silver shells in the pass but Surf and racquet club is so much closer to the ocean and can hear the waves all the time.
Response from Holiday Surf and Racquet Club
Asa,
Thank you for choosing Holiday Surf & Racquet Club. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 26, 2023
Relaxation at it's best
Birmingham AL
5
Overall Comment
Beautiful weather, beautiful water and a great place to stay!
Response from Holiday Surf and Racquet Club
Glad that you enjoyed the unit and our property. We hope to see you again someday soon!
Submitted on Jun 12, 2023
Room 706
Anderson SC
5
Overall Comment
We had a wonderful time here. The room was very clean and for the 2 of us, it was perfect.
Response from Holiday Surf and Racquet Club
Hi there Jacquelyn, and thank you for your review of our property and unit 706. We are glad to hear that you enjoyed your stay and hope to see you again soon!
Submitted on May 22, 2023
2 to travel
Wabash IN
5
Overall Comment
We spent 2 weeks at the Surf and Rackett Club. This was our second stay there. Both times we had a very nice unit. They were attractive, location great, the beach was beautiful, clean, and the dolphins gave a daily show. The staff was extremely helpful and pleasant. This would be the best place in or after late April or May or anytime if you don’t mind temperatures below 44-65 degrees and some do not. Again the units themselves are the best.
Response from Holiday Surf and Racquet Club
Rita,
Thank you for letting Holiday Surf & Racquet Club welcome you back. We appreciate the 5 ratings and the kind review. You are an amazing guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 6, 2023
Wonderful Stay at Holiday Surf and Racquet Club
Edgar WI
5
Overall Comment
My husband and I had a great time at Holiday Surf! We were snowbirds for the month of February. Our unit was perfect! Decorated beautifully, everything we needed, very comfortable, lots of storage, with a beautiful view of the ocean. Staff was very kind and helpful. We will be returning!
Response from Holiday Surf and Racquet Club
Paula,
We are so happy to hear that you and your husband enjoyed your stay with us at Holiday Surf & Racquet Club. Thank you for letting us know how much you enjoyed unit 706 and thank you for the 5s across the board. It was a pleasure hosting you this snowbird season and we looko forward to welcoming you back next year.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 17, 2023
Birthday Trip
Tuscaloosa AL
5
Overall Comment
The condo was excellent. The check in and check out process was easy. Though we know you don’t have control of the weather, but it was perfect, and the beach was wonderful! Enjoyed my birthday trip there!
Response from Holiday Surf and Racquet Club
Glen,
We are so pleased that you had a great birthday Trip! Thank you for being our guest and we hope to welcome you back again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Sep 26, 2022
Our Honeymoon 2022
Manchester KY
5
Overall Comment
We were very pleased with our stay at Holiday Surf and Racquet. We stayed in room 706. It was beautiful! The pictures on the website do it no justice. We spent 6 nights here for our honeymoon and was very pleased with the location and how clean the property was. We were very impressed with the walkways down to the beach. Our only disappointment was the fact that you are given a tag for your beach service chairs and you have to go down before 7am every single morning to reserve a chair on the front row. with us being on vacation it would be nice to rest a morning or two instead of racing to the beach for a chair. All other places we have ever stayed, you get a tag and you tag your chair on day one and that is your chair for the remainder of the week so this was a bit of a surprise to us.
Response from Holiday Surf and Racquet Club
Tosha,
Thank you for choosing Holiday Surf & Racquet Club for such a special time. We are so very pleased that you enjoyed your stay in unit 706. We do understand that getting up early for front row seating at the beach is not ideal but we do try to make the beach service as fair as possible for everyone. Congratulations once again from Holiday Surf & Racquet and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 7, 2022
Great condo and Beach location
Pittsburgh PA
5
Overall Comment
the condo was very nice. Everything was clean and updated and most importantly the mattress was very comfortable. Loved the quick access to the beach and pool. Loved the free umbrella and chair service that comes with this Condo. Destin Harbor was close by. Would definitely rent this condo again. Thank you for a nice vacation.
Response from Holiday Surf and Racquet Club
Lynn,
We are so excited to hear that you had a nice vacation. Thank you for such a kind review and we would love to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on May 6, 2022
Room 706
Bowling Green KY
5
Overall Comment
Absolutely amazing room! Everything you need for a great stay!
Response from Holiday Surf and Racquet Club
Nicholas,
Thank you for letting us know that you had a great stay and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 17, 2022
Beautiful Room and View
Sylva NC
5
Overall Comment
The condo was decorated in a soothing decor and the view from the private balcony was spectacular. Overall the condo was very nice and all extremely clean. I was disappointed that the A/C would not go below 72 degrees and being the property was managed by the owner we had to purchase umbrella and chairs that were not included with the room price (56.00/day). I would stay there again, however, it just would have been nice to know that fact in advance.
Response from Holiday Surf and Racquet Club
Hi Kimberly,
Thank you for staying with us at Holiday Surf & Racquet Club. We really appreciate your feedback. Any unit managed by Holiday Surf & Racquet Club does come with one complimentary beach service set for the duration of a guest's stay. If an extra set is needed then the guest would pay for the extra set. At the time of your stay, you did let us know about your friends that stayed in a unit that wasn't managed by us on the 7th floor. Guest that book rentals that aren't managed by us, unfortunately, would have to pay for beach service. We are sorry for any confusion. You are a valued guest and we would love to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 22, 2022
1st time at HSRC - would come back
Columbia IL
5
Overall Comment
Great view beautiful beach and beach set up was great. Unit was perfect for the two of us. Better equipped than expected with beach items - umbrella, chairs, board, sand molds, etc. Of course the provided set up by HSRC was all we needed but the extras were there. Kitchen had a few minor issues with older cabinets that did not affect our stay but we also understand owners are in the process of replacing. Sink had a seal leak upon arrival. Reported to management, went out to eat, upon return sink had been repaired and was fully functional. Very fast response for repair that needed to be done ASAP! Kitchen was well equipped with dishes/pots/pans/utensils. Coffee pot & toaster. Very comfortable bed. We had everything we needed for a comfortable relaxing vacation.
Response from Holiday Surf and Racquet Club
Denise,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a comfortable and relaxing vacation. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 20, 2021
Holiday Surf and Racquet review
MABELVALE AR
5
Overall Comment
The beach was amazing as always! Room was comfortable, could have used a few updates. Needs fan in bathroom, ceiling fan and lights in bedroom, cabinet vinyl is peeling, needs a new screen door. Other than that the room was nice.
Response from Holiday Surf and Racquet Club
Davanne,
Thank you so much for taking the time to leave us a review. We very much appreciate your feedback and suggestions. We have sent this review to upper management for further review. You are a valued guest and we hope to have the chance to welcome you back soon.
Holiday Surf & Racquet Club Guest Servies Team
Submitted on Sep 27, 2021
Great view and location
Ridgway IL
5
Overall Comment
Great place to stay. The beach is so nice, well kept. Love that they have their chairs and umbrellas laid out so everyone gets a view. Room and view were perfect. Nice pool area. Great location Only complaint is they only had 2 washing machines and linen exchange 2 days a week. Everytime I tried to use the laundry the machines were was impossible to have clean towels the entire time with little kids in the sand all the time, which is a little gross.
Submitted on Jun 20, 2021
Great Location & Accommdations
Loganville GA
5
Overall Comment
We really enjoyed this location and the condominium. The kitchen had all the utensils we would need, and our unit overlooked the pool, tennis courts, shuffle board, and beach. Side note, the coffee pot is a Cuisinart version of a Keurig and has its own reusable coffee pod.
Response from Holiday Surf and Racquet Club
Denise,
Thank you for choosing Holiday Surf & Racquet Club. We are pleased to hear that you enjoyed your stay and we look forward to your next stay.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 11, 2021
Excellent in every way
Russell KY
5
Overall Comment
Unit 706 was perfect for my husband and me. Very clean and everything in working order. Appreciated the starter products (like paper towels, TP, etc). Balcony view is very very nice. With just one bathroom, having the full capacity of 4 may be an issue. It's a little hike from the elevator, but carts are available to help you move in/out. We were there during peak rental times and still never had a long wait for the elevators. A huge plus for renting from HSRC is the included beach service (2 chairs and umbrella every day). Go early (7am-8am) and you will have a good choice of which to reserve. Just tag your umbrella and it's yours all day. Come and go as you please. Loved it.
Response from Holiday Surf and Racquet Club
Amy,
Thank you for staying with us at Holiday Surf & Racquet Club. We hope you enjoyed your stay and we hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 6, 2020
Enjoyed out weekend getaway. Unit 706
Neely MS
5
Overall Comment
Unit #706 was nice, clean place. Perfect for our last minute weekend getaway. Was nothing super fancy but it was just wat we needed to relax and escape for few days. Great view of ocean. Location wasnt far from shops/stores.
Submitted on Jun 13, 2018
Condo in need of updating
Luling Louisiana
5
Overall Comment
We have been staying at HS&RC for many years and this condo did not meet our expectations. The condition of the sofa was very poor with no support! We will come back to this property, but not this unit.
Submitted on Oct 16, 2017
Week after Labor Day
Atlanta GA
5
Overall Comment
Very good
Submitted on Sep 13, 2017
Good but disappointing
Monroe GA
5
Overall Comment
This rental was clean and adequate in bath and kitchen. The art was old and cheap but that's ok with me. However, the carpet felt dirty! The sofa and loveseat were old and dirty. It seemed so concerning that I put the extra sheets over it to feel comfortable sitting on it! There was a leak by the patio door that made the carpet squishy wet and the water was never vacuumed during our 4 day stay. We love this property and have visited many times. This unit was very disappointing.
Submitted on Sep 6, 2017
Destin 2017 summer vacation
Poplar Bluff MO
5
Overall Comment
Over all we had a great time and loved being at Holiday surf and Racquet Club.
Submitted on Aug 19, 2017
Recent Stay
Conway AR
5
Overall Comment
It was very good. Room was clean, location was excellent, beach service was easy and view was outstanding. If I had one suggestion would be the addition of a ceiling fan on the balcony.
Submitted on Jul 21, 2017
2017 vacation
Brunchwig Oh
5
Overall Comment
Liked it there especially that it was on the beach and had a good beach view from our balcony .. It was also convenient to restaurants and a grocery store. Overall the unit was clean and comfortable The entry door was a little problem and the pull out trash compartment in the kitchen wouldn't lock in place and kept the cabinet door open, other than that the unit was in good condition. Everyone was friendly and helpful.
Submitted on Jun 14, 2017
Emerald Coast Vacation
Spring Hill TN
5
Overall Comment
Had an enjoyable stay with great weather that week. The ocean front view was
excellent as were the complimentary beach chairs and umbrella. Close to great
restaurants and water parks.
Unit could use a ceiling fan in bedroom to circulate the air
Submitted on Jun 2, 2017
Room 706 Vacation
Overland Park Kansas
5
Overall Comment
We had a great rental experience. We do want to make sure someone is aware that the sliding glass door leaks badly... We had a terrible storm the night we arrived and it was just running through the door and onto the carpet. If you want to contact me I have a video of the leak. They need to be changed out...
Submitted on May 26, 2017