5 (18 reviews)
Emerald Coast ️
Prairieville LA
5
Overall Comment
Unit was not available at time stated on reservation. Unit has not been updated. Bathroom in Master Bath very small. BBQ Grills located in parking lot. Pool is very small. I would like to suggest that some renovations be done at the property. Very old and not updated.
Response from Holiday Surf and Racquet Club
Robert,
Thank you for being our guest. We appreciate you taking the time to give us your feedback. We hear your concerns and we will make sure your suggestions are seen by management. Holiday Surf & Racquet Club wants to ensure the best guest experience and quality stay possible for all of our guests. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 3, 2022
Unit 708
Galena IL
5
Overall Comment
Overall our vacation was really great. Hokiday Surf and Racquet Club was in a perfect location and a great setting. It sits right on the beach and was quiet. The amenities were perfect. Unit 708 is nice but the kitchen is borderline gross. It needs a major upgrade. Cabinete are broke and sticky. The stove is old and chipped with avent hood that needs a serious cleaning. Pans are really old. The bathrooms could use exhaust fans. Bedrooms are really nice. The view from the units is spectacular.
Response from Holiday Surf and Racquet Club
Jodi,
We are so happy to hear that you had a really great stay. Thank you for giving us your feedback of unit 708. We will make sure management receives your suggestions and concerns so any issues can be addressed. You are a valued guest and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 5, 2022
Spring Break 2022
GEORGETOWN KY
5
Overall Comment
Such a great location and the rental was just perfect for our family. There were a few minor things, such as a broken barstool, and the shower faucets that need fixed, but overall, a great condo. I read previously that the king size bed was in need of replacing, and that’s true! My husband had to sleep sideways!
Response from Holiday Surf and Racquet Club
Andrea,
Thank you for staying with us at Holiday Surf & Racquet Club. We would like to apologize for the issue with the broken barstool, and the bed not being comfortable for you. We will be addressing all of your concerns so our guests can have the best stay possible. You are a valued guest and we hope to have the chance to host you again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Apr 11, 2022
Awesome rental. 708
Trenton MI
5
Overall Comment
This rental was clean, updated, and well appointed. The only complaint was the shower in guest room had poor water pressure. Otherwise the view, the chair service and the always helpful staff were standouts. Updated furniture was awesome. So we’re the fans in bedrooms tho air worked great.
Response from Holiday Surf and Racquet Club
Jeanine,
Thank you for staying with us and for your review. With your feedback, we were able to put in a service request to check the guest bathroom shower water pressure. We enjoyed having you as our guest and we hope to welcome you back a gain.
Holiday Surf & Racquet Club Guest Service Team
Submitted on Apr 4, 2022
Snow Bird Stay
Hiawassee GA
5
Overall Comment
We love Holiday Surf overall. This trip was disappointing. So much disruption due to maintenance and upgrades. Very noisy and A/C and water disruptions. Hope this time was the exception and all the major upgrades are done. The staff at HSRC is great. Always cheerful and helpful. The 708 unit we had was not nearly as nice as other units. It was clean, but very tired and out of date. The couch is extremely uncomfortable and saggy. Mattress should be replaced. Kitchen cabinets need to be replaced, they are original and feel sticky.
Response from Holiday Surf and Racquet Club
Hi Ms. Evelyn,
Thank you for once again staying with us at Holiday Surf & Racquet Club. We always enjoy having you as one of our snowbirds. We do apologize for the inconveniences that our updates to the property caused for guests. The amount of work that we underwent was abnormal and hopefully, we will not have to do any more major work anytime soon. Thank you for your suggestions for the unit and we will look further into the concerns you mentioned so we can see the best way to address them. You are a valued guest and we hope to welcome you back next year.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 10, 2022
Great weekend
Birmingham AL
5
Overall Comment
Very pleased. Would stay here again
Response from Holiday Surf and Racquet Club
Sondra,
Thank you for staying with us at Holiday Surf & Racquet Club. We are so happy to hear that you were pleased with your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 1, 2021
great...
5
Overall Comment
Excellent
Response from Holiday Surf and Racquet Club
Danilo,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had an excellent stay and we hope to host you again soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 2, 2020
Great trip!
Auburn AL
5
Overall Comment
Nice place, great location — on beach!
Response from Holiday Surf and Racquet Club
Michael,
Thank you for staying with us at Holiday Surf & Racquet Club. We hope you enjoyed your stay and we hope to welcome you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 18, 2020
A short vacation get-away
Knoxville TN
5
Overall Comment
A VERY PLEASURABLE GET-AWAY
Submitted on Oct 24, 2018
July 2018 beach trip
Antioch TN
5
Overall Comment
Our condo was very nice with a great view. The overall property is very well maintained. The staff was very friendly. We will be back again.
Submitted on Jul 19, 2018
Wonderful Vacation!!
Carterville IL
5
Overall Comment
Family had a very great vacation and loved the accomodations and location. Will definitely stay here again.
Submitted on Jun 26, 2018
Great Vacation!
Anna IL
5
Overall Comment
We had a fabulous time in Destin. Check-in was very quick and easy. The staff was very accommodating and everyone there was extremely nice and friendly. I would definitely stay here again!
Submitted on Apr 23, 2018
Great family get away
frazeysburg OH
5
Overall Comment
The rental was very clean and up to date kitchen had everything needed for preparing any meal.Beach is clean would recommend to a friend
Submitted on Jul 31, 2017
Destin 4th of july
Broussard Louisiana
5
Overall Comment
Our stay was perfect!! The staff was always helpful and friendly!! The condo was comfortable- we enjoyed the unlimited DVD rentals at night!! The owners even cooked hotdogs for us on the 4th- what a great touch!! We had friends staying 2 hotels away and it was so. Riders down there that you couldn't even feel a breeze!! Our spot was perfection!!! Only wish there was a washer/dryer inside unit...
Submitted on Jul 7, 2017
Great View
Keller TX
5
Overall Comment
Great condo, very spacious with soft carpet. Easy access to beach with umbrella and chair service included.
Submitted on Jun 14, 2017