5 (26 reviews)
7th summer in a row to vacation at Holiday Surf and Raquet
Pearl River LA
5
Overall Comment
We have NEVER had any issues at HSR. It is our absolute favorite.
However, we had a toilet that didn’t flush. According to the front desk a work order was submitted before we even got there. They assured us that it would be fixed first thing in the morning. That did not happen.
The desk told me there was only one maintenance person, but only 1 toilet for 4 people is not easy or acceptable which is why we paid for 2 bathrooms.
My husband ended up fixing it and we didn’t hear anything at all again from the desk or the maintenance person the rest of the week. Other than that the condo was great.
Response from Holiday Surf and Racquet Club
Hi Aimee,
Thank you so much for being our guest. We are always so happy to welcome you back to HSRC. We would like to apologize for the issues you experienced during this stay. We did go back to check on the work order that was put in and it seems that maintenance did come but the toilet handle was working correctly. After reading your feedback and looking at the completed work order our maintenance team must have came after your husband fixed the handle. We would like to apologize again for the response time for this work order. It is a top priority for Holiday Surf & Racquet Club to address any issue with efficiency and timely manner. You are a valued guest and we hope to have the chance to continue hosting you for many summers to come.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 25, 2022
Unit 720
Springfield KY
5
Overall Comment
Our condo was overall very nice. The kitchen was nicely appointed although could be upgraded a bit but can't really complain as interior was nicely decorated and view was outstanding.
Response from Holiday Surf and Racquet Club
Leon,
Thank you for staying with us at Holiday Surf & Racquet Club. We appreciate you taking the time to give us your feedback. We are always looking for the areas we can improve and we will be sure to take a further look to see how we can create an even better guest experience. It was a pleasure having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 11, 2022
Relaxing vacation
Pittsburg KS
5
Overall Comment
Went for a quick weekend get away stay was great easy to get in and out of with no hassles
Would stay here again
Response from Holiday Surf and Racquet Club
Paul,
We are so pleased to hear that you had a relaxing time during your quick getaway. Thank you for being our guest and we look forward to welcoming you back.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jun 22, 2022
Paradise
Shepherdsville KY
5
Overall Comment
The location and the condo was perfect. Right on the beach and close to all the shops and restaurants. The unit was beautifully and tastefully decorated. The unit was very clean and updated. I felt like I was in a 5 star hotel. The staff was very friendly and helpful. If you're going to Destin, I would highly recommend this property. You will feel like you're in paradise.There's nothing more peaceful than sitting on the balcony at night listening to the waves. I will definitely return and stay in unit 720. I will never stay anywhere else when I vacation in Destin.
Response from Holiday Surf and Racquet Club
Keesha,
Thank you for such a kind review and the 5-star rating. It's so great to hear that you enjoyed your stay in unit 720 and we look forward to welcoming you back again soon.
Holiday Surf & Racquet Club Guest Service Team
Submitted on May 22, 2022
First time at Holiday Surf
Green Bay WI
5
Overall Comment
Loved everything-the condo was spotless and had everything we needed. Beach was not crowded. Only problem we had (a blown fuse) was taken care of promptly.
Response from Holiday Surf and Racquet Club
Debra,
Thank you for staying with us. we are sorry to hear that you had an issue with a blown fuse and thank you for letting us know that it was taken care of promptly. We enjoyed having you as our guest and we hope to welcome you back again.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 20, 2022
Room 720
5
Overall Comment
Everything looked so clean and new, as if we were the first to ever stay there. I had a perfect view of the beach and ocean. I sat on the balcony every morning to watch the sunrise. The furniture and decor was very nice, looked highend to me. I could not believe the amount of dishes and utensils and everything you could think of to cook and serve with. Full size fridge, oven and dishwasher, was just like home, but better! Can't wait til next time!
Response from Holiday Surf and Racquet Club
John,
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 18, 2021
Favorite place!
Arkadelphia Ar
5
Overall Comment
Second year coming here to stay for vacay. Even better this time around! It was clean, beautiful and quiet!
Response from Holiday Surf and Racquet Club
Krissy,
Thank you for once again choosing Holiday Surf & Racquet Club. We are pleased to hear that you had an even better trip the second time around. We enjoyed having you as our guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 19, 2021
Clean & Cozy, but needs Update
Surprise AZ
5
Overall Comment
The pictures for this unit are deceptive; it was much smaller than perceived, especially the balcony. Both bathrooms are in dire need of a more modern update; the fiberglass tub and plastic shower curtains needs to go!! The sink basin and countertops were small. The spare toilet tank refill valve was broken, (toilet ran constantly after flush), but was fixed during our stay. Also, the TiVo box was not working for the main TV, (none of the channels on menu could be seen), which was also fixed during our stay.
Response from Holiday Surf and Racquet Club
Joseph,
Thank you so much for taking the time to leave us a review. Your feedback is greatly appreciated. We would like to apologize for the issues that you had during your stay. We are always looking for the areas that need improving and we will work to make sure these issues are resolved. We will be sure to get the pictures for the balcony updated as well. We loved having you as our guest and we hope to have the chance to welcome you back.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 17, 2021
Awesome place !
Tomball TX
5
Overall Comment
Place was very clean , and had all the amenities .even had a 65 inch tv! The view was awesome and best of all the price was great .
Submitted on Jun 8, 2021
Snowbird
Mason OH
5
Overall Comment
Great location on the beach and nice building layout. Very friendly and helpful staff.
Response from Holiday Surf and Racquet Club
Robert,
Thank you for staying with us at Holiday Surf & Racquet Club. We hope you enjoyed your stay and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Mar 16, 2021
Teresa Raines
Bonne Terre MO
5
Overall Comment
A very pleasurable vacation had a great time
Response from Holiday Surf and Racquet Club
Teresa,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a great time and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 19, 2020
Awesome
Atlanta GA
5
Overall Comment
The best storm I have seen...The staff was supper.
Response from Holiday Surf and Racquet Club
Bryon,
Thank you so much for choosing Holiday Surf & Racquet Club. We were really fortunate during this latest storm. We strived to make sure all of our guests were taken care of while remaining safe. We look forward to welcoming you back soon and hopefully, your next stay will be storm-free.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 2, 2020
720 July 2020
Waddy KY
5
Overall Comment
Wonderful as always. Would consider cleaning wipes located near carts as many hands touch those daily
Response from Holiday Surf and Racquet Club
Richard,
Thank you for choosing The Holiday Surf & Racquet Club again. We are happy to hear that you had a wonderful stay and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 20, 2020
Just Like Home
Pekin IL
5
Overall Comment
Our stay in 720 was wonderful! The unit was clean and neat. The view from the 7th floor is amazing. Staff was wonderful!
Response from Holiday Surf and Racquet Club
Jessica,
We are so pleased to hear that you had a wonderful stay! We enjoyed having you as our guest and we look forward to your next visit.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Oct 7, 2019
Great stay in Dustin, FL!
Harrisburg NC
5
Overall Comment
Very clean property with prime ocean view. All household items in top shape. Property personnel was very accommodating and helpful. We'll be back with all certainty!
Response from Holiday Surf and Racquet Club
Jose,
Thank you for taking the time to leave us a review. We are very pleased to hear that you plan to return and that you had a good stay. We do look forward to having you back and making sure your next stay is even better.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Aug 16, 2019
Great...coming back every year.
Adair OK
5
Overall Comment
Smooth...everything was perfect no completes
Response from Holiday Surf and Racquet Club
Glad you enjoyed your stay. We hope to see you soon!
Submitted on Jun 8, 2019
Loved our stay
Smyrna TN
5
Overall Comment
We stayed during the Thanksgiving time period. The accommodations were wonderful. Everything was clean and updated. The view was perfect for sunsets with great furniture on the balcony that allowed the railing to not interfere with the view. Inside the condo had all of the latest amenities and comfortable seating for the family.
Submitted on Nov 29, 2018
Kindness Served Here
Clarksville TN
5
Overall Comment
We got to Destin for fall break late on a Saturday, just as Hurricane Michael was ratcheting up. We were supposed to stay through the next Saturday. We got one good day on the beach (which is better than a good day almost anywhere else!) Then the evacuations began. SUCH a disappointment when you look so forward to something for an entire year. We had not bought trip insurance, and believed we were about to lose our remaining four nights' stay. But Holiday Surf offered us a four night credit--which they did NOT have to do--and we were just so grateful. We love this place. They have always been very good to us, amazing customer service--and we will be back next year, as always. Thank you guys so much!
Response from Holiday Surf and Racquet Club
Thank you for your feedback on Holiday Surf and Racquet Club. We appreciate your comments and look forward to your return stay- hopefully it will be for a longer time span!
Submitted on Oct 16, 2018
Another Great Vacation
Ekron Ky
5
Overall Comment
This condo was the best yet! Beautiful rooms and kitchen was fabulous.Cleanest and friendliest surroundings you can find. Surf was too rough to get in the water but there are sooo many other things to do. We WILL be back!
Response from Holiday Surf and Racquet Club
Kevin,
Thank you for staying at Holiday Surf & Racquet Club. We are so happy to hear that you enjoyed your stay. We do appreciate your feed back and as of now we are expecting to have the beach restored this fall. You are a valued guest and we hope to host you again soon.
Holiday Surf & Racqet Club Guest Services Team
Submitted on Oct 9, 2017
Wonderful Vacation
Prosper TX
5
Overall Comment
We have been vacationing in Destin, FL for about 10 years. We have always stayed at Holiday Surf and Raquet Club. A lot of updates over the years - all good. Kids did miss the ping pong game room. Thank you for a wonderful time!
Response from Holiday Surf and Racquet Club
Lisa,
Thank you for staying with us at Holiday Surf & Racquet Club. We are pleased to hear that you had a wonderful stay. Thank you so much for your suggestions and we will be sure to see how we can best address your concerns with the beach accommodations. We Will also look to see how we can possibly implement a recycling program. You are a valued guest and we look forward to welcoming you back soon.
Holiday Surf & Racquet Club Guest Services Team
Submitted on Jul 3, 2017
Destination Destin
Bolingbrook IL
5
Overall Comment
This was our sixth visit in the last five years. We love coming here. The unit 720 was really nice with a great view of the beach and Gulf. The beds in the unit were comfy and provided a great night's sleep. My wife uses the pool daily which is always well maintained and clean. We visited the Harbor Walk like we always do and many of the local restaurants, including McGuires (good burgers) and Pompano Joes (yummy Coconut Shrimp and good views). We will definitely recommend this property to a friend or relative.
Submitted on May 30, 2017
Loved It
fort worth tx
5
Overall Comment
Really liked the condo. Well furnished, comfortable beds, great view from balcony. Complex is very convenient, with short walk to beach. Jetty area is walking distance down beach to the west. There is supposed to be a good snorkling spot near there, but I didn't get a chance to try it.
Submitted on May 16, 2017